Tuesday, July 12, 2011

Permit me to exist

If you don’t have a Residence Permit, you don’t really exist.

I have already reported how the moment an expatriate in Qatar obtains a Work visa, he forgets how to drive until he gets a local driving licence. But not a permanent one. Those are reserved for proud holders of the RP.

I’m moving house on Friday. Unlike my temporary accommodation, the new place doesn’t have a phone line. So no internet until after I have an RP and ID card. You see, non-residents aren’t allowed to have land-lines. In Qatar, the ID card is irrevocably connected to the RP, and it’s impossible to do almost anything official without flashing the ID card. My old ID (with a hilarious 1996 mugshot, and a 2002 expiry date) has been invaluable, but it isn’t good enough for Q-Tel.

The medical examination and hoofprints aren’t going to happen until the end of July, after which it’ll take around a fortnight to get the RP stamp in my passport. But even this isn’t good enough. One to two weeks after the RP, I get my Qatar ID card. Only then may I apply for a telephone in the new apartment. And installation (which is the onerous task of switching it on at the exchange, because the wires are already in place) will take “up to 15 days”.

Now add Ramadan into the mix, and it becomes obvious that I’ll be on the internot until September. Unacceptable.

Enter Mobile Broadband. Ouch, the expense!

Q-Tel offers QAR80 per month for up to 2Gb of data, apparently on a use-it-or-lose-it basis. Going over 2Gb costs QAR10 per 1Mb, which seems a lot of cash. Is 2Gb a lot, assuming email, Facebook, blogging and some Google Talk? I know to avoid downloading movies and spending protracted hours gazing at YouTube. Unfortunately, this QAR80 option is only available to RP holders. If I had an RP I’d have ADSL and wouldn’t be asking about mobile broadband!

Or there’s QAR250 for ten days of ‘unlimited’ broadband; QAR450 for 30 days. And this is plus another QAR300 for the USB dongle. ‘Unlimited’, as defined by Q-Tel, is 15Gb per month. An unlimited package with a limit. Freedom is slavery.

I went into Vodafone Qatar, about four doors down and for QAR150 I got myself a MiFi. Essentially, this is a mobile phone without a display, keypad, speaker or microphone. Alright, it’s a box; a musical box, wound up and ready to play. It connects to the interwebs through the 3G mobile phone network and behaves as my own portable, private WiFi hotspot. Of course, it’s really expensive for heavy use, but crucially because it’s Pay-As-You-Goat, I didn’t need to produce my non-existent ID card in order to buy one.

To my delight, I discovered that it runs at an actual 3Mbps, which is over four times the speed of the 1Mbps ADSL. If connectivity turns out to be pants in the new place, I’ve invested only QAR150 and not QAR750.

I also downloaded BitMeter, which enables me to monitor how much bandwidth I’m actually using.

What might be useful is to avail myself of Q-Tel’s QAR80 per month once I have my ID card, and to stick this into the Vodafone MiFi device. The Universal Law of Sod suggests that the MiFi will only work with Vodafone. An experiment for later, perhaps.

]}:-{>

Sunday, July 10, 2011

Do you 'ave a leecence?


Today I discovered that I’d been breaking the law for the past week. Purely by chance, I discovered that I’m only allowed to use my UAE driving licence for seven days (not three months as previously asserted by my employer), after which I completely forget how to drive in Qatar, my motor insurance ceases to be valid, and if some idiot decides to drive into the back of my rental car when I stop at a red traffic light, I’ll collect some Black Points, a massive fine, and also a very short haircut and some time in Al Slammah.

The actual rules seem to vary, dependent on who you ask. Also the phase of the moon and your grandfather’s inside-leg measurement may have some effect. But in summary:-
    GCC nationals can drive ad infinitum in Qatar with impunity.

    Expatriate holders of GCC licences may drive in Qatar for up to either two weeks or three months, depending on who you ask.

    Holders of International Driving Permits may drive in Qatar for up to six months.

    Holders of various brands of foreign driving licence may drive in Qatar for up to one week.

    BUT the moment an expatriate’s visa turns into a ‘Work’ visa, as opposed to a ‘Visit’ or ‘Business’ visa, the said expat has to obtain a Qatar driving licence.

So there I was, happily driving a rental car. But last week my visa was converted from ‘Business’ to ‘Work’ as part of the slow process of obtaining a Residence Permit, and so I came over all driving unlicensed and uninsured. The rental company was indifferent. As far as they were concerned, if I drove without insurance I’d be trapped in the country until I bought them a new car to replace the one I’d pranged. Hardly a responsible attitude, I think.

I made several phone calls and emails, explaining that there was no way I was getting into the car again until I was legal. I do not relish the prospect of attempting to explain from the comfort of a Qatar gaol cell how I’d been misled by my employer. Anyway, ignorantia legis non excusat.

So at 3pm I was given a lift up to the driver and vehicle licensing centre, where an eye-test and QAR150 later I had a temporary Qatar driving licence. Another QR150 for the motorcycle licence, because the nice lady behind the counter seemed incapable of ticking two boxes on the same form. The temporary licence is valid for three months. Once I have my Residence Permit I can upgrade to a full Qatar licence for an additional fee. I think the technical term is ‘tax’.

In summary, the licensing process was easy. But it was fraught with unnecessary concern and risk on my part, all because of the vagaries of the rules and a lackadaisical attitude of others to keeping me on the correct side of the law.

]}:-{>

Tuesday, July 05, 2011

Nefarious practices

How much does it cost to move money across international borders? More than you might imagine, once Red Triangles Bank gets involved. I read the Schedule of Services and Tariffs before punting money across the Gulf, and it appears that Bank will charge Dh50 to move my money from my Red Triangle in Sharjah to my Red Triangle in Doha. This is provided that I tell a computer to do it rather than a person.

So it was to my dismay and annoyance that Dh100 was deducted from my account about two seconds after the money was moved. As is entirely predictable, I complained. Less predictably, someone from the bank actually called me as promised, and explained what was going on.

  • Essentially, if the Dh50 charge is paid by the receiving bank, the price you see is the price you pay.

  • However, if the Dh50 charge is paid by the transmitting bank, there’s an additional Dh50 fee.

At the bottom of the page of tariffs, there’s another entry that states:

    “Additional charge to send payment in full within [Red Triangles] Group (Charges “OUR”) - Electronic / Manual" AED50”

I put it to the Bank that arranging the Schedule of Services and Tariffs in this way constitutes devious practice. Most people would look down a table to the item they’re interested in, and then across to the fee. There’s no indication to a customer that, having found the fee, he should refer elsewhere for additional fees. Be aware that Red Triangles’ customers should read the entire ten-page document in case there’s an additional fee buried elsewhere.

Of course, the Bank hides behind “It’s on the form in black and white”, so there’s no chance of a refund. At least they didn’t make any money out of the transaction. Sorting out my complaint cost the Bank Dh77: the cost of a 36-minute international phone call.

]}:-{>

Monday, July 04, 2011

Electric string

The thing about my luxurious temporary accommodation is its luxury and also how temporary it is. Despite my only being in a one-bed flat in West Bay (there’s posh!) for up to a month, I nevertheless was disappointed to discover that the internet wasn’t working. I complained to HR, who told the computer geeks.
Then IT told the Alderney,
And he told the Dairymaid,
Until I was advised
To make a formal fault report.

I phoned Q-Tel.

As promised, Q-Tel contacted me within 48 hours, and I was obliged to drop everything and rush to the other end of town to let the technician fiddle with my router. The verdict was that there was a problem with the electric string connecting the telephone to the wall, and I would need a different cable. So as the technician left, I had a working internet but was missing the correct phone cable.

I know precisely zero about the inner workings of telecommunications equipment. How naïve of me to imagine that, if I bought a phone cable in Qatar that had the right plug on each end and was labelled as being suitable for telephones in Qatar, that it would be the correct cable. Once plugged in, the phone remained as dead as flared corduroy trousers, and so I logged another fault complaint with Q-Tel.

Sure enough, within 48 hours a technician phoned me. “No, actually I’m not sitting at home on the off-chance that you might happen by. I am in fact at the other end of town working and earning the money that enables me to stay here. Yes, of course I’ll drop everything and head straight home to let you in. For the second time this week.”

It turns out that the cable I’d bought was the wrong type. It looks identical to the correct type, but has four internal wires instead of two. And Q-Tel is allegedly special: unique in the Gulf in using the two-wire system. So much for “fully compatible with the Gulf” as it says on the box.

I wasn’t going to let the technician escape without leaving a working land-line. He snipped off the wrong plug from the original cable and crimped the correct plug on to the end. Everything now works. Why, I ask myself, did the first technician not do that? Changing the plug took approximately 20 seconds.

]}:-{>

Tuesday, June 28, 2011

The Big Tree

Everyone wanted the Goat to start in Qatar as soon as possible. At the approval interview, the Client suggested “1st July, or sooner if possible,” and was thus over the moon to learn that the Goat could be available on 26th June.

And so it was that the Goat was sent a ticket to Fly Dubai on Saturday evening. Such a pity that the 45-minute flight took rather longer than that to get off the ground.

First, all passengers were bussed out to the aircraft and left waiting for ten minutes. Then a nice man with a fluorescent waistcoat told us that we’d “have to be returned to the terminal for a few minutes for technical reasons.”

Ah, yes. Good old “technical reasons.” What non-technical reasons might prevent a scheduled flight?

We all had to pass through Security again, so it was once more off with shoes, belts, watches, phones... What exactly is Security looking for? We were marshalled under supervision from the terminal to the bus, then from the bus into the terminal. There are very few opportunities to acquire guns, explosives, drugs or sharp objects on an airport shuttle bus. Perhaps someone was spotted sharpening a pencil with his nostril.

“A few minutes” is difficult to define, other than “more than one.” It turned out to be 50 before once more we queued fragrantly to board the bus.

Once aboard, the Captain apologised profusely. He explained that he was not happy with one of the aircraft tyres, and it had been quicker to change aircraft than to drive over to Quik-Fit.

Then Engine No. 2 refused to start. More apologies from the pointy end. Eventually, the Captain explained that the starter motor was being changed, and would everyone kindly bear with us? Like we had any choice, what with the steps having been removed from the doors.

Nevertheless, full marks for the captain for telling his self-loading cargo what the problem had been (instead of hiding behind the vagueness and obfuscation of “technical reasons”), that it had been resolved, and of course, he apologised.

And so, three hours later than advertised, Fly Dubai got airborne.

There was, of course, an enormous queue at Doha Arrivals. It took over half an hour to clear Immigration. This is normal in Doha International Airport on Friday and Saturday nights. The Goat speculates on how the authorities who have been unable to speed up Passport Control since 1996 are planning to deal with thousands of footie fans who’ll inevitably descent on Doha en masse in 2022. There appears to be an elephant in the room.

At least the company-provided temporary accommodation proved acceptable. It’s a one-bed apartment with an excellent sea view and allocated parking. The Goat wasted no time in obtaining a rental car, this being rather more preferable to waiting interminably for company drivers.

And the job started in earnest on the first day, and is utterly exhausting. No slow start for this Goat!

]}:-{>

Thursday, June 23, 2011

Take this tablet every day

It was coming up to that time of the month when the Goat needed a visa run. For those not in the know, British passport holders without Residence Visas are allowed to enter the UAE and stay for up to thirty days. It’s possible to leave the country and then re-enter for a further month.

Following the Goat’s redundancy and subsequent cancellation of his UAE Residence Visa, the first visa run was to Bahrain. Instead of simply arriving and flying straight back, Beloved Wife accompanied the Goat, and both enjoyed a splendid weekend with friends.

The plan included scuba diving in the gin-clear waters off the Bahrain coast, but soon expanded to include a black-tie dinner dance at the Golf Club. Neither Beloved Wife nor Goat actually play golf (or SwishBugger, as it was more accurately portrayed the following day on the driving range) but that didn’t prevent a hugely entertaining and very liquid evening from taking place. Other weekend entertainments included Nix’s horse, where she rode and Goat, (who’s not been on horseback since 1991 and that was for about half an hour) taking photos, and a slightly naughty drive in a Corvette. Heh, heh, heh!

Almost a month later, and the Goat contacted his prospective future employers to remind them about the Contract of Employment, and a note that the start date really ought to be before his current UAE visa expired. And so it was that the Goat found himself on a day trip to Doha last Wednesday.

Fly Dubai leaves Terminal 2 at 7am, so the alarm went off at an unearthly 4am. Almost unbelievably, there is actually another four o’clock. An alarm clock that rings when the hour hand is on the right-hand side of the clock face is uncivilised.

How is it, the Goat wonders, that so many people who can afford designer luggage, decent clothes and air tickets seem unable to afford soap? One of these fragrant individuals was so desperate to get on board the aircraft that he pushed and shoved the Goat on the steps. As if the Boeing is going to drive off and get airborne leaving irate passengers on the apron.

“Please. Go past me, if you think it’s that important.”

And then the Goat had the delight of standing in the aisle waiting while the said gentleman manhandled his very large designer luggage into the overhead bin.

Whilst on the subject of whinging about people and things, why do people at Immigration seem actively to seek out empty pages in a passport? Perhaps they are in collusion with government agencies who stand to make a tidy profit by selling regular travellers a new ten-year passport every three years. The Goat has also noted that the tin-pottedness of a particular regime appears to be directly proportional to the size of the visa applied to a passport.

The day trip turned into two job interviews with the same firm that had already appointed the Goat, or so he’d been led to believe. But the appointment was confirmed. Huzzah! Starting date is the end of the month.

]}:-{>

Thursday, June 09, 2011

I have some good news and some bad news

The title looks like the start of some sort of joke, but it isn’t. Everything that follows is true, for a given value of true.

The good news:

I have a new job. O frabjous day! Calloo callay! And a decent pay rise to boot.

The bad news:

It’s in Qatar.

Actually, the prospect of going back to Qatar doesn’t scare me nearly as much as it might concern some long-term UAE expatriates. I started there on 2nd July 1996, and it looks as if I’ll be starting again almost fifteen years to the day later. Obviously there are now domestic issues to address. Beloved Wife is staying in Dubai pro tem owing to contractual obligations, so I can imagine that between us we’ll spend the rest of 2011 running up an astonishing number of Air Miles.

Another piece of bad news is that the authorities in Qatar do not permit οἱ πολλοί to import private vehicles that are more than five years old. And so the Goatmobile is up for a very reluctant sale. I’m working on figuring how to import the bike.

If you don’t live in Qatar, and you’d like a 2004 Prado that’s been pimped and blinged for desert driving and weekend campouts, drop me an email on
TheGrumpyGoat@gmail.com
. Its got 157Mm on the clock, full Al Futtaim service history, hasn’t been pranged, and it can be yours for Dh70,000.


]}:-{>
 

The opinions expressed in this weblog are the works of the Grumpy Goat, and are not necessarily the opinions shared by any person or organisation who may be referenced. Come to that, the opinions may not even be those of the Grumpy Goat, who could just be playing Devil's Advocate. Some posts may be of parody or satyrical [sic] nature. Nothing herein should be taken too seriously. The Grumpy Goat would prefer that offensive language or opinions not be posted in the comments. Offensive comments may be subject to deletion at the Grumpy Goat's sole discretion. The Grumpy Goat is not responsible for the content of other blogs or websites that are linked from this weblog. No goats were harmed in the making of this blog. Any resemblance to individuals or organisations mentioned herein and those that actually exist may or may not be intentional. May contain nuts.